DSI Panels’ Privacy and Communications Policy
We do not collect names, addresses, email addresses, and phone numbers for all customers. All customers who submit a contact form via the DSI Panels website are required to submit their name and email address so that the DSI Panels team may communicate with the sender. Contact details of form senders will be kept securely in our database or website hosting service provider. We do not sell or disclose this information to any other person. We do not store or keep any credit card details.
DSI Panels will not collect any personally identifiable information about general visitors to the DSI Panels website (name, address, telephone number, or email address) unless you provide it voluntarily and knowingly.
If you do not want your personally identifiable information collected do not submit it to us via the contact form on our website. If you do submit personally identifiable information, we will use it in the following ways, unless stated otherwise:
- We may store and process that information to better understand your needs and how we can respond to your general enquiry.
- We may use that information to contact you.
- We will not give or sell your individual information to any outside company for its use in marketing or solicitation.
- Will maintain the confidentiality of your personal information and it will only be used to support your relationship with DSI Panels and our website.
- We will only disclose your personal information if legally required or authorised to do so. Our professional advisors may have access to your personal information only for the purpose of providing professional services to us and for no other use.
DSI Panels has no intention of collecting any personally identifiable information (that is your name, address, telephone number, or email address) from individuals under eighteen years of age through this website.
If a child has provided us with personally identifiable information a parent or guardian should contact us at the contact details listed at the bottom of this statement if they want this information to be deleted from the records. We will use all reasonable efforts to delete the child’s information from our existing files.
If you request to join the electrical digital marketing communications list offered by DSI Panels, DSI Panels may send you communications regarding our services, our website, or otherwise. DSI Panels provides you the opportunity to opt-out of receiving such communications by indicating your desire to opt-out. If you would like to opt-out of receiving communications from us please send us a request via our contact us page or select the ‘Unsubscribe’ option on a DSI Panels email.
Third party vendors, including Google, show DSI Panels ads on sites on the Internet.
DSI Panels may, at times, contain links to other websites. Please note that when you click on one of these links, you are entering another website for which DSI Panels has no responsibility. We encourage you to read the Privacy Statements on all such sites as their policies may differ from ours. Further, in the event you entered the DSI Panels website from a third party website, DSI Panels has no responsibility for such third party websites and you should review their Privacy Statements.
We may, from time to time, engage third party contractors to carry out work for us. Third party contractors are prohibited from using collected personal information about you, except for the specific purpose for which that personal information has been supplied by us to the contractor.
Disclosures Overseas or Cross Border
Some of our third party contractors and service providers may perform certain services overseas and as a result your personal information may be disclosed to a recipient in a foreign country.
For example, we may use a website server hosted outside of Australia to store data including your personal information including but not limited to your name or email address or send emails to our customers. Under privacy laws, we must take reasonable steps in the circumstances before personal information is disclosed to an overseas recipient to ensure that the overseas recipient does not breach privacy laws in relation to that information.
This obligation does not apply if you consent to the disclosure of your personal information to an overseas recipient. By supplying personal information to us, you consent to the disclosure of your personal information to an overseas recipient and agree this obligation does not apply.
If you have any questions about this Privacy Statement, the practices of this website, concerns about how your personal information may be collected or use, or additional dealings with this website, you can contact DSI Panels at:
Address: PO Box 8100, Croydon VIC 3136
Phone: 1800 374 726
We will respond quickly to your requests for more information or concerns about the mishandling of personal information with respect, consideration, and fairness.
Communicating with DSI Panels
DSI Panels is committed to excellence in every aspect of our customer service–including the protection of privacy and personal information online. If you visit the DSI Panels website and give us our email address you consent for us to communicate with you by email. Should you no longer want to receive communications with us then please click on the unsubscribe link on all emails.
For further information about how we respect your privacy or the other means through which we listen and respond to our customers’ needs, please contact our team directly.