DSI Panels’ Privacy and Communications Policy

DSI Panels is committed to excellence in every aspect of our customer service–including the protection of personal information online. Please read our Privacy Policy below to learn what types of information we may collect from visitors to the DSI Panels website and how your privacy will be protected.

DSI Panels Privacy Policy

 DSI Panels respects the privacy of every individual who visits our website or responds to our interactive advertisements or electronic digital marketing campaigns. This Privacy statement outlines the information DSI Panels will collect and how we will use that information. This Statement will inform you what to do if you do not want your personal information to be shared or divulged when you visit the DSI Panels website or respond to or interact with our advertising. DSI Panels reserves the right to change this policy at any time by posting a new privacy policy at this location and your continued use of our website indicates your acceptance of such changed terms.

We do not collect names, addresses, email addresses, and phone numbers for all customers. All customers who submit a contact form via the DSI Panels website are required to submit their name and email address so that the DSI Panels team may communicate with the sender. Contact details of form senders will be kept securely in our database or website hosting service provider. We do not sell or disclose this information to any other person. We do not store or keep any credit card details.

 DSI Panels will not collect any personally identifiable information about general visitors to the DSI Panels website  (name, address, telephone number, or email address) unless you provide it voluntarily and knowingly.

 If you do not want your personally identifiable information collected do not submit it to us via the contact form on our website. If you do submit personally identifiable information, we will use it in the following ways, unless stated otherwise:

  • We may store and process that information to better understand your needs and how we can respond to your general enquiry.
  • We may use that information to contact you.
  • We will not give or sell your individual information to any outside company for its use in marketing or solicitation.
  • Will maintain the confidentiality of your personal information and it will only be used to support your relationship with DSI Panels and our website.
  • We will only disclose your personal information if legally required or authorised to do so. Our professional advisors may have access to your personal information only for the purpose of providing professional services to us and for no other use.

DSI Panels has no intention of collecting any personally identifiable information (that is your name, address, telephone number, or email address) from individuals under eighteen years of age through this website.

If a child has provided us with personally identifiable information a parent or guardian should contact us at the contact details listed at the bottom of this statement if they want this information to be deleted from the records. We will use all reasonable efforts to delete the child’s information from our existing files.

If you request to join the electrical digital marketing communications list offered by DSI Panels, DSI Panels may send you communications regarding our services, our website, or otherwise. DSI Panels provides you the opportunity to opt-out of receiving such communications by indicating your desire to opt-out. If you would like to opt-out of receiving communications from us please send us a request via our contact us page or select the ‘Unsubscribe’ option on a DSI Panels email.

Third party vendors, including Google, show DSI Panels ads on sites on the Internet.

Third party vendors, including Google, use cookies to serve ads based on your prior visits to the DSI Panels website through a practice called Remarketing. Remarketing may show DSI Panels ads on your Internet network after you have visited our site.

Similarly, we may use cookies. A cookie is a stored packet of information that is recorded on your computer when you visit a website. The website visited may associate information with that cookie each time you return to the DSI Panels or other websites.

You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

DSI Panels uses cookies to make navigation through our website more user-friendly. If you do not wish to have cookies used, we recommend that you change your browser settings to refuse cookies before accessing our website. Some features of our website may not function properly once cookies are disabled.

DSI Panels may, at times, contain links to other websites. Please note that when you click on one of these links, you are entering another website for which DSI Panels has no responsibility. We encourage you to read the Privacy Statements on all such sites as their policies may differ from ours. Further, in the event you entered the DSI Panels website from a third party website, DSI Panels has no responsibility for such third party websites and you should review their Privacy Statements.

We may, from time to time, engage third party contractors to carry out work for us. Third party contractors are prohibited from using collected personal information about you, except for the specific purpose for which that personal information has been supplied by us to the contractor.


Disclosures Overseas or Cross Border

Some of our third party contractors and service providers may perform certain services overseas and as a result your personal information may be disclosed to a recipient in a foreign country.

For example, we may use a website server hosted outside of Australia to store data including your personal information including but not limited to your name or email address or send emails to our customers. Under privacy laws, we must take reasonable steps in the circumstances before personal information is disclosed to an overseas recipient to ensure that the overseas recipient does not breach privacy laws in relation to that information.

This obligation does not apply if you consent to the disclosure of your personal information to an overseas recipient. By supplying personal information to us, you consent to the disclosure of your personal information to an overseas recipient and agree this obligation does not apply.

If you have any questions about this Privacy Statement, the practices of this website, concerns about how your personal information may be collected or use, or additional dealings with this website, you can contact DSI Panels at:



DSI Panels

Address: PO Box 8100, Croydon VIC 3136

Phone: 1800 374 726

Email: admin@dsipanels.com.au


We will respond quickly to your requests for more information or concerns about the mishandling of personal information with respect, consideration, and fairness.


Communicating with DSI Panels

DSI Panels is committed to excellence in every aspect of our customer service–including the protection of privacy and personal information online. If you visit the DSI Panels website and give us our email address you consent for us to communicate with you by email. Should you no longer want to receive communications with us then please click on the unsubscribe link on all emails.

For further information about how we respect your privacy or the other means through which we listen and respond to our customers’ needs, please contact our team directly.