ABOUT US

At DSI, we believe that Authenticity trumps Creativity, every time.  That’s why our Mission, Vision and Core Values were created by us – not for us.  From humble beginnings in Box Hill North, we are now a multiple site award winning industry leader having forged strong relationships with many insurance companies and vehicle manufacturers along the way.  We are a recommended repairer for AAMI, GIO, APIA, Bingle, Suncorp, Shannons, Vero and Adica.  We are also a Tesla Approved Collision Centre (TACC). Proudly independent, our passion and enthusiasm to always strive for bigger and better without compromising on quality has earnt DSI a reputation which is second to none.

ABOUT US

At DSI, we believe that Authenticity trumps Creativity, every time.  That’s why our Mission, Vision and Core Values were created by us – not for us.  From humble beginnings in Box Hill North, we are now a multiple site award winning industry leader having forged strong relationships with many insurance companies and vehicle manufacturers along the way.  We are a recommended repairer for AAMI, GIO, APIA, Bingle, Suncorp, Shannons, Vero and Adica.  We are also a Tesla Approved Collision Centre (TACC). Proudly independent, our passion and enthusiasm to always strive for bigger and better without compromising on quality has earnt DSI a reputation which is second to none.

OUR HISTORY

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1984

After working within the Smash Repair industry for almost 20 years, Don Lacobucci along with his wife Silvana decided to ‘bite the bullet’ and venture out into their own business – thus in August, DSI Panels was born.

After working within the Smash Repair industry for almost 20 years, Don Lacobucci along with his wife Silvana decided to ‘bite the bullet’ and venture out into their own business – thus in August, DSI Panels was born.

After working within the Smash Repair industry for almost
20 years, Don Iacobucci along with his wife Silvana decided
to ‘bite the bullet’ and venture out into their own business –
thus in August, DSI Panels was born.

1998

DSI relocated to 10 Terracotta Drive, a turning point for the company. We have continued to grow in size, staff levels and footprint at this location and our presence in the area remains strong.

DSI relocated to 10 Terracotta Drive, a turning point for the company. We have continued to grow in size, staff levels and footprint at this location and our presence in the area remains strong.

DSI relocated to 10 Terracotta Drive, a turning point for the company.
We have continued to grow in size, staff levels and footprint at this
location and our presence in the area remains strong.

1999

Having worked every school holidays since he was 5, Don & Silvana’s only son David, “officially’’ began his Panel Beating Apprenticeship in January.

Having worked every school holidays since he was 5, Don & Silvana’s only son David, “officially’’ began his Panel Beating Apprenticeship in January.

Having worked every school holidays since he was 5,
Don & Silvana’s only son David, “officially’’ began his
Panel Beating Apprenticeship in January.

2006

David purchased 50% of the premises and business from his parents.

2010

Shortly after marrying David, Clarissa joined the DSI ‘’family’’ bringing the total employee number to 6.

Shortly after marrying David, Clarissa joined the DSI ‘’family’’ bringing the total employee number to 6.

Shortly after marrying David, Clarissa joined the DSI ‘’family’’
bringing the total employee number to 6.

2014

David & Clarissa purchased the remaining 50% of the premises and
the business, with a dream of building on the strong foundation that Don & Silvana worked so hard for. The end of 2014 welcomed the birth of David & Clarissa’s son Leon – who knows, the legacy may continue...

David & Clarissa purchased the remaining 50% of the premises and
the business, with a dream of building on the strong foundation that Don & Silvana worked so hard for. The end of 2014 welcomed the birth of David & Clarissa’s son Leon – who knows, the legacy may continue...

David & Clarissa purchased the remaining 50% of the premises and
the business, with a dream of building on the strong foundation that
Don & Silvana worked so hard for. The end of 2014 welcomed the birth
of David & Clarissa’s son Leon – who knows, the legacy may continue...

2018

David & Clarissa decided to set up a 2nd location, purchasing the factory at 28 Research Drive, Croydon South – and so the long hours began. Mid 2018 saw staff levels swell to 18 at Blackburn in preparation for the launch of DSI Panels Croydon.

David & Clarissa decided to set up a 2nd location, purchasing the factory at 28 Research Drive, Croydon South – and so the long hours began. Mid 2018 saw staff levels swell to 18 at Blackburn in preparation for the launch of DSI Panels Croydon.

David & Clarissa decided to set up a 2nd location, purchasing the
factory at 28 Research Drive, Croydon South – and so the long
hours began. Mid 2018 saw staff levels swell to 18 at Blackburn in
preparation for the launch of DSI Panels Croydon.

2019

[February] DSI Panels Croydon officially opened its doors in a purpose built, fully equipped 1000m2 building. Some employees transitioned from Blackburn with staff levels growing to over 30 combined.

[February] DSI Panels Croydon officially opened its doors in a purpose built, fully equipped 1000m2 building. Some employees transitioned from Blackburn with staff levels growing to over 30 combined.

[February] DSI Panels Croydon officially opened its doors
in a purpose built, fully equipped 1000m2 building. Some
employees transitioned from Blackburn with staff levels
growing to over 30 combined.

2019

[June] DSI, through their commitment to training, were awarded the i-Car Gold Class facility accreditation – a status they continue to maintain to this day.

[June] DSI, through their commitment to training, were awarded the i-Car Gold Class facility accreditation – a status they continue to maintain to this day.

[June] DSI, through their commitment to training, were
awarded the i-Car Gold Class facility accreditation – a status
they continue to maintain to this day.

2019

[November] DSI Panels Croydon received the prestigious ‘’Best New Shop VIC” award through Paint & Panel Magazine and Clarissa was awarded “Best Owner/ Manager” at the Women in Collision awards.

[November] DSI Panels Croydon received the prestigious ‘’Best New Shop VIC” award through Paint & Panel Magazine and Clarissa was awarded “Best Owner/ Manager” at the Women in Collision awards.

[November] DSI Panels Croydon received the prestigious
‘’Best New Shop VIC” award through Paint & Panel Magazine
and Clarissa was awarded “Best Owner/ Manager” at the
Women in Collision awards.

2020

DSI Panels Croydon was voted "Best Medium Shop VIC" at the annual Paint and Panel Awards. In late 2020, renovation works began at DSI Panels Blackburn.

DSI Panels Croydon was voted "Best Medium Shop VIC" at the annual Paint and Panel Awards. In late 2020, renovation works began at DSI Panels Blackburn.

DSI Panels Croydon was voted "Best Medium Shop VIC" at the
annual Paint and Panel Awards. In late 2020, renovation works
began at DSI Panels Blackburn.

2021

DSI Panels expanded and this major renovation culminated in our Blackburn branch receiving the Paint and Panel "Best New Shop VIC" award. Our most treasured achievement also came in 2021 with DSI Panels Blackburn & Croydon winning "Best Customer Experience".

DSI Panels expanded and this major renovation culminated in our Blackburn branch receiving the Paint and Panel "Best New Shop VIC" award. Our most treasured achievement also came in 2021 with DSI Panels Blackburn & Croydon winning "Best Customer Experience".

DSI Panels expanded and this major renovation culminated in our
Blackburn branch receiving the Paint and Panel "Best New Shop VIC" award.
Our most treasured achievement also came in 2021 with
DSI Panels Blackburn & Croydon winning "Best Customer Experience".

2022

[March] Despite the effects of the pandemic, DSI continues to grow. At the beginning of 2022, a fourth factory was purchased on Terracotta Drive with plans for another major renovation and fitout well under way!

[March] Despite the effects of the pandemic, DSI continues to grow. At the beginning of 2022, a fourth factory was purchased on Terracotta Drive with plans for another major renovation and fitout well under way!

[March] Despite the effects of the pandemic, DSI continues to grow.
At the beginning of 2022, a fourth factory was purchased on
Terracotta Drive with plans for another major renovation
and fitout well under way!

2022

[July] Our third site was formed with the purchase of
Montrose Panel Beating (Lilydale). Re-branding is complete and
DSI Panels Lilydale is open for trading. With this additional location
we now employ 50 staff and counting...

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OUR PEOPLE

We pride ourselves on being a ‘destination employer’, a place that our staff consider to be their home away from home.  Our people-centric culture creates a clear sense of purpose and serves as an evident expression of a great working environment.  All technicians are trade qualified and undertake regular professional development through I-Car and other relevant training bodies.  We take care of our people and they in turn take care of our customers.

As a result of our commitment to employee training and development, DSI has been awarded the prestigious I-Car Gold Class Collision status.

OUR PEOPLE

We pride ourselves on being a ‘destination employer’, a place that our staff consider to be their home away from home.  Our people-centric culture creates a clear sense of purpose and serves as an evident expression of a great working environment.  All technicians are trade qualified and undertake regular professional development through I-Car and other relevant training bodies.  We take care of our people and they in turn take care of our customers.

As a result of our commitment to employee training and development, DSI has been awarded the prestigious I-Car Gold Class Collision status.

ENVIRONMENT

DSI Panels has a strong commitment to environmental sustainability and our efforts to decrease and eliminate environmental impacts stretch beyond our legal responsibilities. 

To ensure our environmental footprint is minimized, we:

  • Use environmentally safe water borne paint and low VOC clears
  • Have installed solar panels to keep coal energy usage to a minimum
  • Use accredited waste disposal and recycle contractors
  • Collect rain water for use within our workshops
  • Use a triple interceptor to ensure no hazardous chemicals enter the waterways, and
  • Manage environmental risks via best practice and utilizing leading technologies

Through our efforts, DSI were awarded the highest level Green Stamp accreditation by VACC.

ENVIRONMENT

DSI Panels has a strong commitment to environmental sustainability and our efforts to decrease and eliminate environmental impacts stretch beyond our legal responsibilities. 

To ensure our environmental footprint is minimized, we:

  • Use environmentally safe water borne paint and low VOC clears
  • Have installed solar panels to keep coal energy usage to a minimum
  • Use accredited waste disposal and recycle contractors
  • Collect rain water for use within our workshops
  • Use a triple interceptor to ensure no hazardous chemicals enter the waterways, and
  • Manage environmental risks via best practice and utilizing leading technologies

Through our efforts, DSI were awarded the highest level Green Stamp accreditation by VACC.

COMMUNITY

Proud Sponsor of
Croydon City Soccer Club

Being family owned and operated, we are committed to giving back to our local community.  DSI is proud to be a major sponsor of Croydon City Soccer Club and will continue to explore new community projects and initiatives.